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Network Services
On-site network services are available in the San Francisco Bay Area.
Internet and phone-based services are generally available. Our services include:
- Consulting: We consult on a wide range of topics involving computer networks and work with many consultants in related areas.
- Initial Meeting: If after an initial phone call we think we can be of assistance, we typically schedule an on-site meeting. This gives us a chance to meet, do an initial site survey and find out what services a prospective client is looking for. We do not charge for this meeting.
- Site Survey:
Assess the status of an existing system or network configuration.
- Design:
Design systems to meet client needs. We incorporate simplicity, redundancy, stability and flexibility.
- Research:
Determine and evaluate new leading-edge solutions.
- Decision Assistance:
Review proposals and compare various solutions.
- System Integration:
Customize hardware and software to fulfill the design.
- Delivery and Setup:
Ship or install on-site ourselves.
- Configuration:
On-site, in-shop, via the Internet and assistance over the phone.
- System Administration:
We can add backup support for an existing administrator or include full administration in our service.
- Training:
Provide individual or group sessions.
- History and Log Research:
Determine when and why something happened.
- Diagnosis:
Identify the sources of problems and estimate repair costs.
- Repair:
Performed in our shop, at your site or arranged with a manufacturer.
- Pro-active Maintenance:
Prevent problems with routine maintenance.
- Ongoing Support:
Both scheduled and as needed.
- After Hours Support:
Available if you need system maintenance outside of regular business hours to minimize downtime.
- Emergency Support:
We have technicians on call at all times for our regular clients 24x7.
- Service Agreements:
We offer many types of service agreements and can construct them to provide various levels of support.
- Business Web presence:
Setup domain and email addresses.
- Business Continuity:
Remote and alternate site setup and planning.
TOP Contact us by email or toll-free at 866-339-1180 |
